PDPA compliance

INTRODUCTION

Getmepass ("We") is committed to the protection of your Personal Data and takes the matter of protecting your privacy as a matter of paramount importance.

This Privacy Policy sets forth how we protect the privacy of your Personal Data under the Personal Data Protection Act 2010 ("PDPA").

WHAT PERSONAL DATA DO WE COLLECT?

The types of Personal Data that we collect directly from you or from third parties may include (but is not limited to) your name, address, contact details, credit/debit card number/s and expiry date, banking or financial information, residential or office address, billing address, and information relating to Products and Services that you often use on Our Websites.

HOW DO WE COLLECT YOUR PERSONAL DATA?

This Privacy Statement covers any Personal Data provided to us:

When you use any of Our Products or Services on Our Websites.

When you register, open an account, or sign up with Us, for transactions for Products or Services provided or supplied on any of Our Websites.

When you use or visit online sites operated by Getmepass and its suppliers or contractors.

Under any other contractual agreement or arrangement Via a third-party Products or Services Provider.

Some of the other ways we may collect Personal Data also includes (but is not limited to):

Communications between Us and You Via telephone, letter, fax, or email.

When you visit Our Websites or one of our contractors' websites.

When you contact us in person.

When we contact you in person.

When we collect information about you from trusted third parties who process Our transactions.

HOW DO WE COLLECT PERSONAL DATA FROM OUR WEBSITES?

Your IP Address

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and your registration sign up or membership information and to gather broad demographic information.

User Feedback Form

Our Customer Care Feedback Form requires you to give us contact information (e.g. your name and email address) so that we can respond to your comments or queries. We use your contact information from the Registration form [or when you sign up] to send you information about ourselves. Your contact information is also used to contact you were necessary. Demographic and profile data are also collected at Our Websites. We use your Personal Data to tailor your experience at Our Website by showing you contents, or Products or Services that we think you may be interested in.

Information on Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from Our Websites and stored on your computer's hard drive. We use cookies in some of our web pages to store your preferences and record session information. The information that We collect is then used to ensure a more personalized service experience for Our Users. You can adjust settings on Your browser so that You will be notified when You receive a cookie. Please refer to Your browser documentation to check if cookies have been 'enabled' or 'disabled' on Your computer. You may adjust your setting so that you do not receive cookies.

WHAT DO WE USE YOUR PERSONAL DATA FOR?

We may use Your Personal Data for the following purposes ("Purpose"):

To process your Orders and transactions for Products or Services.

To process other transactions.

To facilitate your participation in the Cloud-Credit program, or in our other promotions, rewards, lucky draws or loyalty programs as are from time to time offered by us or our Affiliate Partners.

To send you promotions and information on Products, Services and activities.

To protect the safety and security of yourself and other Users.

To investigate and respond to claims or queries from You.

To comply with any legal or regulatory requirements.

ACCESSING/LIMITING/CORRECTING/UPDATING YOUR PERSONAL DATA

You may request to obtain information of your Personal Data, limit the processing of your Personal Data, and also update or make amendments to your Personal Data as below:

For account holders or registered customers, you may login to your account and update your Personal Data.

For every other customer, you may forward your request to [email protected].

We will endeavour to provide the information back to you as soon as is practicable.

WITHDRAWING CONSENT

Please note that it is obligatory for Us to process your Personal Data, without which we will not be able to process your Orders for Products or Services and other transactions that You enter into.

Nonetheless, you may stop receiving Getmepass's Promotional or reward program activities by:

Unsubscribing from the mailing list.

Editing the relevant account settings to "unsubscribe".

Sending a request to Us to Customer Services.

TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?

We will not sell your Personal Data to third parties. Your Personal Data shall only be disclosed or transferred to the following third parties who may be located within or outside Malaysia for the fulfilment of the Purposes described hereinbelow:

Our Subsidiaries, Affiliate Partners, and trusted merchants and contractors who work closely with us where necessary to: process your Orders; to provide you with Our Website's Products or Services; or to process other required information.

Credit card verification providers, data warehouse and other third parties in order to process your commercial transactions.

Legal bodies as required by law, such as in compliance with a warrant or subpoena issued by a court of competent jurisdiction compelling disclosure.

Customs, immigration or other regulatory authorities applicable to You.

HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

We do not retain your personal data longer than necessary for the fulfilment of the Purposes. However, relevant Personal Data may be retained subject to the conditions below:

As and when required under applicable legislation.

Where legal action has arisen and/or is pending.

We shall take all reasonable steps to ensure that all Personal Data is destroyed or permanently deleted when no longer required for the Purposes herein described.

PERMANENTLY DELETE ACCOUNT

You can permanently delete your account at Getmepass by following step.

Login to your profile, click on [Delete my Account] at your bottom right corner, click on [Confirm Delete].

Account deletion will be forever. You will not be able to access your profile in Getmepass anymore.

PERMANENTLY DELETE YOUR DATA

You can permanently delete your data at Getmepass by following step.

Login to your profile, click on [Delete my Account] at your bottom right corner, click on [Confirm Delete].

Data deletion will be forever. You will not be able to access your data in Getmepass anymore.